Privacy Policy

Notice of Privacy Practices

Effective Date March 1, 2013

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Who will follow this notice?

ALR Technologies, Inc. (“ALRT”) and its employees and any business associates will be requested to follow these privacy practices.

Our pledge to you

Keep medical information about you private.

  • Give you this notice of our legal duties and privacy practices with respect to medical information about you.
  • Follow the terms of the notice that is currently in effect.
  • Notify you in the unlikely instance that there is a breach of your unsecured information.

Changes to this Notice

We may change our policies at any time. Changes will apply to medical information we already hold, as well as new information after the change occurs. Before we make a significant change in our policies, we will change our notice and post the new notice in on our web site at www.alrt.com.

You can receive a copy of the current notice at any time. The effective date is listed just below the title. You will be offered a copy of the current notice when you register at our website. You may also be asked to acknowledge in writing your receipt of this notice.

How we may use and disclose medical information about you

  • We may use and disclose medical information about you to obtain payment and to support our health care operations.
  • We may use or disclose medical information about you without your prior authorization for several other reasons. Subject to certain requirements, we may give out medical information about you without prior authorization for public health purposes, abuse or neglect reporting, health oversight audits or inspections, research studies and emergencies. We also disclose medical information when required by law, such as in response to a request from law enforcement in specific circumstances, or in response to valid judicial or administrative orders.
  • We may disclose medical information about you to a friend, family member, or health care provider who you have indicated can receive such information as part of your registration information on our website.
  • Communications, including health information, may be sent via email and/or SMS text on the Site by Users.
  • With your agreement to the Terms and Conditions of the alrt.com website (“Site”), you will be permitting the Site to email you unencrypted health information about you stored on the Site.
  • We may disclose medical information about you to our business associates who assist us in our operations. Our business associates have agreed to maintain the confidentiality of such information.

Other uses of medical information

We will ask for your written authorization before using or disclosing medical information about you in any situation not covered by this notice, including if the use or disclosure involves any psychotherapy notes, pertains to marketing purposes (except for face to face communication or promotional gifts), or would constitute a sale of your medical information to another party. If you chose to authorize use or disclosure, you can later revoke that authorization by notifying us in writing of your decision.

Your rights regarding medical information about you

  • In most cases, you have the right to look at or get a copy of medical information that we monitor when you submit a written request. If you request copies, we may charge a fee for the cost of copying, mailing or other related supplies. If we deny your request to review or obtain a copy, you may submit a written request for a review of that decision.
  • If you believe that information in your record is incorrect or if important information is missing, you have the right to request that we correct the records, by submitting a request in writing that provides your reason for requesting the amendment. We could deny your request to amend a record if the information was not created by us; if it is not part of the medical information maintained by us; or if we determine the record is accurate. You may appeal, in writing, a decision by us not to amend a record.
  • You have the right to a list of those instances where we have disclosed medical information about you, other than for treatment, payment, health care operations or where you specifically authorized a disclosure, when you submit a written request. The request must state the time period desired for the accounting, which must be less than a 6-year period. You may receive the list in paper or electronic form. The first disclosure list request in a 12-month period is free; other requests will be charged according to our cost of producing the list. We will inform you of the cost before you incur any costs.
  • If this notice was sent to you electronically, you have the right to a paper copy of this notice.
  • You have the right to request that medical information about you be communicated to you in a confidential manner, such as sending mail to an address other than your home, by notifying us in writing of the specific way or location for us to use to communicate with you.
  • You have the right to restrict the disclosure of your medical information to your health plan if the disclosure is for purposes of payment or health care operations and is not otherwise required by law, and the information in question pertains solely to health care items or services for which you, or another person on your behalf (other than the health plan), has paid in full.
  • You may request, in writing, that we not use or disclose medical information about you for treatment, payment or health care operations or to persons involved in your care except when specifically authorized by you, when required by law, or in an emergency. We will consider your request but cannot commit to following it, especially when we are legally required to do otherwise. We will inform you of our decision on your request. All written requests should be submitted to our Privacy Office listed at the end of this notice.

Complaints

  • If you are concerned that your privacy rights may have been violated, or you disagree with a decision we made about access to your records, you may contact our Privacy Office at specialassistance@alrt.com.
  • Finally, you may send a written complaint to the U.S. Department of Health and Human Services Office of Civil Rights. Our Privacy Office can provide you the address.
  • Under no circumstances will you be penalized or retaliated against for filing a complaint.

Copyright © 2013 ALR Technologies. All Rights Reserved.

CONFIDENTIAL NOTICE: The information contained on the pages of the ALRT Monitoring services is covered by the Electronic Communications Privacy Act (18 U.S.C. sections 2510-2521) and the HIPAA Regulation (45CRF Parts 160-164). If you are not the intended recipient of this information, any retention, dissemination, or copying of information contained on these pages is strictly prohibited.